Last updated: October 24, 2025

At Nexora Software Solutions, we value our clients and aim to deliver quality web development services. This Refund Policy explains how refunds work.

1. Project Deposits

A non-refundable deposit may be required to begin a project. This covers initial planning, design, and administrative costs.

2. Refund Eligibility

Refunds may be considered in the following cases:

• If services have not started and no design or development work has been done.
• If we are unable to complete the project as agreed.

Refunds will not be issued for:

• Completed work, delivered milestones, or approved designs.
• Change of mind or project cancellation after work has begun.

3. Process for Refunds

To request a refund:

1. Email us at nexorasoftsoulutions@gmail.com.
2. Include your name, project details, and reason for the request.
3. We will review and respond within 7 business days.

4. Payment Method

Approved refunds will be processed to the original payment method within 7–14 business days.

5. Contact

📍 Warren, MI 48089
✉️ nexorasoftsoulutions@gmail.com