Last updated: October 24, 2025
At Nexora Software Solutions, we value our clients and aim to deliver quality web development services. This Refund Policy explains how refunds work.
1. Project Deposits
A non-refundable deposit may be required to begin a project. This covers initial planning, design, and administrative costs.
2. Refund Eligibility
Refunds may be considered in the following cases:
- If services have not started and no design or development work has been done.
- If we are unable to complete the project as agreed.
Refunds will not be issued for:
- Completed work, delivered milestones, or approved designs.
- Change of mind or project cancellation after work has begun.
3. Process for Refunds
To request a refund:
- Email us at nexorasoftsoulutions@gmail.com.
- Include your name, project details, and reason for the request.
- We will review and respond within 7 business days.
4. Payment Method
Approved refunds will be processed to the original payment method within 7–14 business days.
5. Contact
📍 Warren, MI 48089
✉️ nexorasoftsoulutions@gmail.com